NederlandsEnglish
Call today

+088(770)70 77

Monday to Friday 09:00 to 17:00 in the weekend from 12:00 to 16:00
Call today

+088(770)70 77

Monday to Friday 09:00 to 17:00 in the weekend from 12:00 to 16:00

Quality assurance

The foundation for Harmonization of Quality Assessment in the Healthcare Sector (HKZ) encourages healthcare institutions to work on quality assurance from the perspective of the patient. The HKZ quality mark stands for the quality of the care offered.

Since August 2010, Castle Craig Nederland is certified at all organizational levels. Every year, both internally and externally, we test whether we comply with the HKZ/ISO 9001 standards, based on the HKZ certification scheme for mental health care.

Since January 2020, we have also proudly carried the Basic Mental Healthcare 2020 Quality Mark. We hereby indicate that we are proud, transparent, self-critical, innovative and involved. Customer-oriented action and continuous improvement are of paramount importance to us.

Castle Craig Netherlands is committed to improving the quality of care. Every year we are tested again by the certification body DEKRA.

WTZi

Castle Craig Hospital and Castle Craig Netherlands are both authorized healthcare institutions according to the WTZi.

WTZi stands for 'Healthcare Institutions Admission Act'. The authorization is necessary for reimbursement from the insurance company for the treatment of an addiction. Castle Craig is contracted by most health insurance companies, see reimbursement through the health insurer.

Scottish Borders Health Board

Castle Craig Hospital is registered with the Scottish Borders Health Board.