The patient satisfaction rating
of our patients achieve abstinence
of our patients recommend us!
Overall rating: 9 / 10
Treatment: 5 / 5
Deciding together: 5 / 5
Execution treatment: 5 / 5
Treatment information: 5 / 5
In 2022, the Consumer Quality Index (CQI) questionnaire will be administered. Based on this questionnaire, Castle Craig's outpatient treatment received an average score of 9.
Our ROM results
Routine Outcome Monitoring is the way we collect the results of our care. We use the measuring instrument MATE (Measuring Addictions for Triage and Evaluation) for this. We score excellently in many areas and above the national average. Below you will find the ROM results of the past years.
CHRISTO Outcomes Study
Before the introduction of the MATE measuring instrument, we performed measurements using the Christo Inventory for Substance-misuse Services. Below you will find the results of previous years.
Audits and certification
In addition to results studies, we also look at how we keep the quality of our care high. This is done, for example, on the basis of the external audit for our quality management system. The health care inspection service also visits us.
Quality and governance Castle Craig Hospital
With this link you will find information on the governance of the clinic in Scotland. Inspection reports and accreditations can also be found here.